Terms and Conditions

 
Detailed Description of Good and / or Services
DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  is a business in the  Cake Decorating/Sugar Craft Industry industry that markets Cake decorating/Sugar Craft.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 – 10 days days and delivery confirmed by way of booking tracking number.

Return and Refunds Policy
The provision of goods and services by DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  is subject to availability.  In cases of unavailability, DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  will refund the client in full within 30 days.  Cancellation of orders by the client will attract a CANCELLATION FEE  administration fee.

Customer Privacy Policy
DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted
Payment may be made via Visa, Master Card, Diners or American Express credit cards or by bank transfer into the DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be acquired for DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  by Virtual Card Service (Pty) Ltd who are the approved payment gateway for  Your Bank Name (if you have your own merchant account) OR Nedbank (if you’re using ShopDirect’s Virtual Merchant Account) of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.  

Customer Details Separate from Card Details
Customer details will be stored by DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on ShopDirect refer to www.shopdirect.co.za .

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility
DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile
This website is governed by the laws of South Africa and DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 193 WAGGEL STREET,LA MONTAGNE, PRETORIA 0184.

Variation
DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by . . . . . . [COMPANY TYPE:  close corporation] based in South Africa trading as DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  and with registration number 2011/017578/23  represented by DAWN KLOKE.

Export Restriction
The offering on this website is available to South African and International clients only.

DAWN’S INCREDIBLE CREATIONS CC T/A INCREDIBLE CRAFTS  contact details
Telephonic Support: 012 752 1670 | Email Support: info@incrediblecrafts.co.za